Service Tech/Cybersecurity Specialist
Role Overview & Executive Context
Join an expanding SECURITY TEAM to establish client cybersecurity best practices & support of all service requests including workstations, servers, printers, networks & vendor specific hardware & software. Level 3 tech. Must be a US Citizen & pass background checks. Responsible for Cybersecurity practice oversight requiring IT Support relating to tech issues & MS’s core business apps & operating systems, including internal systems & network infrastructure along w/tech services at the network level: WAN & LAN connectivity, routers, firewalls & security. Min. Qualifications are Professional IT Certs, i.e. MS MCP, MCSA or MCSE, ConnectWise CCPA, Cisco CCNA or VMware VCP is recommended. HS Diploma or GED/BA/BS, in computer science or a related field is a plus or Min. 5 yrs of IT or related real world. Salary based on experience/qualifications; Health plan; Opportunity for advancement
Key Responsibilities
- Drive strategic growth, client acquisition, and key account management for Service Tech/Cybersecurity Specialist functions.
- Evaluate market opportunities, conduct client discovery, and present enterprise solutions.
- Collaborate with cross-functional leadership to ensure seamless operational execution and client retention.
- Establish and report key performance metrics directly to senior executive stakeholders.
Required Qualifications & Leadership Experience
- 3+ years of proven track record in Service Tech/Cybersecurity Specialist or equivalent industry domain.
- Demonstrated success in revenue generation, client relationship building, or technical operations.
- Exceptional consultative communication, negotiation, and executive presentation capabilities.
- Bachelor degree or equivalent professional credential.
Executive Compensation & Benefits Package
- Competitive base compensation + uncapped performance bonus / commission structure
- Comprehensive medical, dental, and vision health coverage
- 401(k) retirement plan with employer matching
- Flexible hybrid work environment & professional development allowance
Confidential Application
Your identity remains strictly confidential until authorized.